Resource Library

A video call interface with four participants visible in separate grid sections. The top left window shows a man with a blurred background, the top right a woman with a plant behind her, the bottom left a woman with glasses, and the bottom right a man in plaid.
Learn how international cybersecurity company Malwarebytes selected a CX platform and delivered the ROI they needed in this short webinar. Malwarebytes needed an enterprise feedback platform that was fast, flexible,
A video thumbnail with Images of Kira Pachan - senior customer success manager for strategic accounts and Jeannie Zaemes - Alchemer Director of Growth Marketing. The Alchemer logo is in the upper left hand logo and the Alchemer Rune logo is in the lower left corner with a gold splash going through the center.
Need to acquire new app downloads? Or do you need those app customers to use the app more? This short webinar shares tips for acquiring, engaging, and retaining mobile app
An Alchemer Web flyer highlighting platform features like targeted feedback and website optimization. It includes logos of associated brands such as JetBlue, eBay, and FedEx, and offers a call to action for improving digital experiences.
Using Alchemer Web, product managers, marketers, and website owners can identify the features customers want, understand what is not working, and increase adoption and conversions – all without disrupting their
Flyer for Alchemer Workflow Platform highlighting survey features and integrations. Includes logos of companies like JetBlue and FedEx, and showcases survey creation on a computer. Header is orange, text outlines key platform benefits.
With Alchemer Workflow Initiators, you can listen to events from your third-party enterprise software such as Salesforce, Salesforce Marketing Cloud, Salesforce Service Cloud, Zendesk, and others – to automatically initiate
A brochure for Alchemer Mobile, a platform for mobile in-app feedback. It discusses features like UX research, data collection, and churn reduction. Includes logos of companies like JetBlue, CNN, and eBay. A man and woman work on computers in the background.
Alchemer Mobile puts product managers, marketing, UX researchers, and customer experience professionals in control of when and how they gather actionable feedback to improve customer acquisition, adoption, and retention.
Promotional flyer for Alchemer Survey platform, highlighting its flexibility, ease of use, and capabilities. Includes logos of companies like JetBlue and CNN, with details on survey features and benefits for organizations.
Whether you need surveys for customer experience, marketing, market research, product management, employee experience, or operations you’ll find the features you need in Alchemer Survey.
A video thumbnail showing three people gathered around a table in a modern office. The title reads, Panels 201: Respondents, Roles, and Costs. On the right, there are photos and names of three speakers.
Building on our Panels 101 webinar, this webinar takes a deeper dive into the details around panel fulfillment. Join Alchemer panels experts Wendy Wyss and Bret Kershner to learn everything
A video player screen displaying a presentation titled Customers are a Me Not a We. The slide shows various pairs of black shoes and one pair of red sneakers. There are headshots and titles of two presenters on the right side.
Customer-centric businesses are more profitable, but how does a business implement customer-centricity? How do you truly put the customer at the heart of every business decision? Alchemer thought leaders PR
Panels are a group of select audience members who take your survey. But how do you order a panel? And what kind of data will a panel return? Alchemer's Wendy
A woman with long brown hair is focused on a computer screen in a bright office. Text on the screen reads, Customer success stories: Customer Experience Amplified. Two headshots with names and titles are on the right.
Join Alchemer Training Specialist Mike Cronley for a discussion all about what happens after you collect NPS feedback: What to do with it, how to route it to teams who
A woman with long brown hair is focused on a computer screen in a bright office. Text on the screen reads, Customer success stories: Customer Experience Amplified. Two headshots with names and titles are on the right.
Training Specialist Mike Cronley walks through several common pitfalls when it comes to structuring an NPS survey, then shows how to solve for these same challenges. Learn how to structure
A diverse group of professionals engaged in a discussion around a table. A man in a gray suit and a woman in a beige blazer are smiling and examining documents together. The setting is a modern office with natural lighting.
Becoming a customer-centric organization is the goal of more organizations today than at any time in history.
A woman in a white blazer looks at documents while seated at a table. Shes smiling and appears to be in a modern, well-lit office space. Her hair is neatly tied back, and shes focused on her work.
Close the Loop with Customers Free e-guide empowers you to respond to and resolve customer issues. Ready to take your CX and VoC Programs to the next level? Ready to

Just some of our customers who are transforming their businesses with Alchemer

CNN logo - an Alchemer Survey Software Customer
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Alaska Airlines Logo - An Alchemer Customer
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ebay logo - An Alchemer Customer
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