In 2022 Researchscape International grew by 31 percent and faced the conundrum of how to do more without hiring. “We leaned into automating more of our own processes,” explains Jeffrey
210 Analytics uses Alchemer to learn about the behaviors, motivators, and more for consumers of the food retail industry and more. As serious market researchers, 210 Analytics reaches out to
Cornerstone Research uses Alchemer to help radio stations know what’s hot and what’s not. Using a custom question type, Cornerstone helps researchers perform both auditorium and call-out research online, faster
The VIP Support Manager at Product Madness used to deal with an unwieldy Net Promoter® Score (NPS®) program that made anything more than a quarterly NPS survey impossible. “With Alchemer,
PCMag.com Features Editor, Eric Griffith brought the iconic PCMag Reader’s Choice Awards surveys in-house with Alchemer and saved more than $30,000 the first year.
Alchemer gave Tzachi Ben-Sasson, Head of Global Voice of the Customer at Amdocs, the flexibility to develop a VoC program that precisely fits how Amdocs conducts business. It’s definitely not
CEG Worldwide is the #1 coach for top financial advisors. Using Alchemer, Heather O’Donnell and her team created an assessment, advisor portal, and resource library that automated much of the
Due to the size of the InterContinental Hotel Group (9 hotel chains with 4,800 hotels across 100 countries), building a relationship with customers posed a monumental challenge. IHG needed a
Allrecipes increased Five-star App Store ratings by 80% with Alchemer Mobile. Allrecipes is the number one digital food brand in the world, comprised of user-generated recipes.
Acting on mobile customer sentiment data powered by Apptentive Fan Signals®, the FanDuel team was able to optimize one of their most important marketing programs to yield a robust 20%
Over 12 million people rely on WeatherBug for accurate weather reporting to help plan their day. At this scale, achieving a consistently excellent mobile experience is no small feat. WeatherBug
The Pilot Flying J product team set a goal to build more features that aligned with what was most important to their loyal customers. In order to connect with their
Alkami, a leading cloud-based digital banking solutions provider for financial institutions in the U.S., implements Alchemer Mobile’s solution in the mobile apps of hundreds of clients like Advantis Credit Union
One of the larger petroleum and energy companies in the USA used Alchemer to collect feedback from systems at refineries across Louisiana and Texas and reduced their Total Recordable Incident
Using Alchemer, Researchscape developed a successful customer relationship campaign that is still going strong today – and one that has resulted in substantial gains in Net Promoter Score (NPS) and
Alchemer provided the accessibility PDRIB needed but could not find anywhere else that allows both visually impaired researchers and respondents to interact with the platform quickly and easily. Alchemer’s accessibility
DISH Network uses Alchemer to collect feedback, automate, consolidate, and streamline several business processes. saving the company time and money. They have also integrated Alchemer with SQL and Tableau to
GGA Partners uses Alchemer to advise many of the world’s most successful golf courses, private clubs, resorts, and residential communities. Alchemer provides the feedback necessary for data-driven strategic planning.
International cybersecurity company, Malwarebytes, needed a robust, but stable customer feedback platform that could be used across departments, and SurveyMonkey wasn’t cutting it.
With Alchemer Mobile (formerly Apptentive), the Dunkin’ team is able to quickly create meaningful product changes, deploy important communication to customers, and consistently keep a pulse on customer sentiment.
Learn more about how Principal Program Manager, Jessica Sheibach, used Alchemer Mobile (formerly Apptentive) to proactively gather customer feedback within their mobile experience and use that data to inform business
