TechSoup uses Alchemer to send eligibility surveys to up to 1,000,000 (one million) U.S. and international non-profit organizations in order to better understand their capabilities, needs and challenges.
AICAD uses Alchemer Survey to collect a range of information from its member colleges, including institutional data as well as feedback about initiatives and events.
Like many educational organizations, Educational Service District (ESD) 113 thrives on feedback. The ESD collects feedback from various stakeholders like parents, students, and their own staff in each district from
Because the Institute surveys people who are visually impaired, researcher Mary Ann Mendez needed a feedback platform that could work for the researchers and the respondents who were blind. Alchemer
People are increasingly frustrated with companies, and the people on the front lines bear the brunt of this dissatisfaction. Making this problem more difficult to comprehend is how many companies
Gaming companies around the globe use Alchemer for everything from market research to product development to customer satisfaction. One major gaming company used Alchemer to gather feedback on images for
Using Alchemer Web, product managers, marketers, and website owners can identify the features customers want, understand what is not working, and increase adoption and conversions – all without disrupting their
With Alchemer Workflow Initiators, you can listen to events from your third-party enterprise software such as Salesforce, Salesforce Marketing Cloud, Salesforce Service Cloud, Zendesk, and others – to automatically initiate
Alchemer Mobile puts product managers, marketing, UX researchers, and customer experience professionals in control of when and how they gather actionable feedback to improve customer acquisition, adoption, and retention.
Whether you need surveys for customer experience, marketing, market research, product management, employee experience, or operations you’ll find the features you need in Alchemer Survey.
RetailMeNot, one of the US’s largest coupon and savings sites, has been an Alchemer Mobile (formerly Apptentive) customer since 2015. After using the full suite of Alchemer Mobile products in
Hunter Douglas is a multinational corporation, primarily working in the window coverings industry. Todd Webster works in their Broomfield, CO, office as the CX Creative Manager in the Learning and
In 2022 Researchscape International grew by 31 percent and faced the conundrum of how to do more without hiring. “We leaned into automating more of our own processes,” explains Jeffrey
210 Analytics uses Alchemer to learn about the behaviors, motivators, and more for consumers of the food retail industry and more. As serious market researchers, 210 Analytics reaches out to
The VIP Support Manager at Product Madness used to deal with an unwieldy Net Promoter® Score (NPS®) program that made anything more than a quarterly NPS survey impossible. “With Alchemer,
PCMag.com Features Editor, Eric Griffith brought the iconic PCMag Reader’s Choice Awards surveys in-house with Alchemer and saved more than $30,000 the first year.
Alchemer gave Tzachi Ben-Sasson, Head of Global Voice of the Customer at Amdocs, the flexibility to develop a VoC program that precisely fits how Amdocs conducts business. It’s definitely not
Cornerstone Research uses Alchemer to help radio stations know what’s hot and what’s not. Using a custom question type, Cornerstone helps researchers perform both auditorium and call-out research online, faster
CEG Worldwide is the #1 coach for top financial advisors. Using Alchemer, Heather O’Donnell and her team created an assessment, advisor portal, and resource library that automated much of the
Due to the size of the InterContinental Hotel Group (9 hotel chains with 4,800 hotels across 100 countries), building a relationship with customers posed a monumental challenge. IHG needed a
