Resource Library

A man and a woman in business attire sit at a desk with a laptop and documents, engaged in conversation. Two other people stand nearby, holding papers. The background shows large windows with natural light.
Paychex needed a scalable, efficient system to evaluate training success and employee satisfaction and a way to present the data to senior management. By switching from traditional methods to Alchemer’s
Five people are seated around a wooden table with laptops. They appear to be collaborating or working individually. The room has wooden walls and a window letting in natural light. A plant and some water bottles are on the table.
TechSoup relies on Alchemer to distribute eligibility surveys to one million nonprofit organizations across the U.S. and internationally.
National Commercial Bank Jamaica Limited (NCB) is redefining customer engagement by revolutionizing its mobile banking experience. By integrating Alchemer across teams, NCB has elevated customer interactions, streamlined communication, and accelerated
A group of graduates in caps and gowns stand on stage. One is receiving a diploma from a woman, while a man in a jacket applauds. Other graduates are smiling and clapping, with a purple and white backdrop behind them.
Facing challenges in analyzing open-text alumni survey feedback, Washburn & McGoldrick adopted Alchemer Pulse. This transformed their feedback process, reducing data analysis time by more than 50% and providing deeper,
Elderly woman with white hair wearing light green blouse laughing while holding hands with caregiver on outdoor bench, surrounded by greenery
Vital Research leveraged Alchemer's flexible survey platform and automation capabilities to transform and scale their data collection efforts for Minnesota's statewide Assisted Living Report Card giving residents and their families
A smartphone capturing a photo of a dish with greens, meat, and nuts. Overlaid text reads WIN MEALS FOR A YEAR with a bright button below saying ENTER NOW.
Alchemer helps PCH collect and connect their data, enabling PCH to develop a robust system for managing zero and first-party data while maintaining user trust through transparency and meaningful value
A man and a woman sitting in a car, both fastening their seatbelts. The man wears glasses and a brown jacket, while the woman wears a colorful jacket. They appear focused on buckling up for safety. The car is parked, and other vehicles are visible outside.
A top market research company, serving the automotive industry, conducts the largest automotive research study in the world. They leverage Alchemer to collect, analyze, and deliver immediate insights to clients
A group of people, including two adults and two children, walk together in a park. They are smiling on a sunny day. The logo of the Salem Neighborhood Associations is on a laptop screen with the text: Your voice. Your neighborhood. Your community.
The growing city of Salem provides services to over 179,000 residents. As the community expands, there is higher demand for efficient, cost-effective municipal operations and public engagement. Learn more about
A group of people paddling colorful kayaks on a calm sea near rocky cliffs, viewed on a laptop screen. The kayakers are wearing life vests and enjoying a sunny day on the water.
Founded in 1978, Guided Discoveries is a nonprofit in Southern California that has used Alchemer since 2011. The organization uses Alchemer to collect feedback from staff, chaperones, and students, and
A teacher helps three students with their studies at a library table. The scene is displayed on a laptop screen, featuring the group focused on a book and notebook on the table. Shelves filled with books are visible in the background.
Renew Partnerships chose Alchemer to help run their organization, provide the insights to drive change, and power the surveys that power their work.
Three people focused on computer screens in a classroom setting. Two individuals are seated, one standing, with brick walls and educational posters in the background.
TechSoup uses Alchemer to send eligibility surveys to up to 1,000,000 (one million) U.S. and international non-profit organizations in order to better understand their capabilities, needs and challenges.
A person painting shades of blue on paper with a brush, displayed on a laptop screen.
AICAD uses Alchemer Survey to collect a range of information from its member colleges, including institutional data as well as feedback about initiatives and events.
Two people stand in front of colorful paintings on a wall, one pointing at a piece. They are wearing casual clothes, and there are plants in the foreground. The scene is displayed on a laptop screen.
Like many educational organizations, Educational Service District (ESD) 113 thrives on feedback. The ESD collects feedback from various stakeholders like parents, students, and their own staff in each district from
A laptop screen displays an image of a persons hand feeling Braille text on a surface. The background shows a digital overlay of geometric shapes and circuit-like lines.
Because the Institute surveys people who are visually impaired, researcher Mary Ann Mendez needed a feedback platform that could work for the researchers and the respondents who were blind. Alchemer
A laptop screen displays two adjacent images from video games with heat maps overlayed. The left image shows a person with a silhouette and vibrant red heat spots. The right image depicts a shadowy figure with similar heat spots, indicating areas of focus.
Gaming companies around the globe use Alchemer for everything from market research to product development to customer satisfaction. One major gaming company used Alchemer to gather feedback on images for
An Alchemer Web flyer highlighting platform features like targeted feedback and website optimization. It includes logos of associated brands such as JetBlue, eBay, and FedEx, and offers a call to action for improving digital experiences.
Using Alchemer Web, product managers, marketers, and website owners can identify the features customers want, understand what is not working, and increase adoption and conversions – all without disrupting their
Flyer for Alchemer Workflow Platform highlighting survey features and integrations. Includes logos of companies like JetBlue and FedEx, and showcases survey creation on a computer. Header is orange, text outlines key platform benefits.
With Alchemer Workflow Initiators, you can listen to events from your third-party enterprise software such as Salesforce, Salesforce Marketing Cloud, Salesforce Service Cloud, Zendesk, and others – to automatically initiate
A brochure for Alchemer Mobile, a platform for mobile in-app feedback. It discusses features like UX research, data collection, and churn reduction. Includes logos of companies like JetBlue, CNN, and eBay. A man and woman work on computers in the background.
Alchemer Mobile puts product managers, marketing, UX researchers, and customer experience professionals in control of when and how they gather actionable feedback to improve customer acquisition, adoption, and retention.
Promotional flyer for Alchemer Survey platform, highlighting its flexibility, ease of use, and capabilities. Includes logos of companies like JetBlue and CNN, with details on survey features and benefits for organizations.
Whether you need surveys for customer experience, marketing, market research, product management, employee experience, or operations you’ll find the features you need in Alchemer Survey.
A person in a checkered shirt is typing on a laptop displaying charts and graphs. The laptop is on a wooden desk with books and office supplies nearby.
RetailMeNot, one of the US’s largest coupon and savings sites, has been an Alchemer Mobile (formerly Apptentive) customer since 2015. After using the full suite of Alchemer Mobile products in
A laptop screen displays a modern living room with large windows, wooden blinds, a white couch, and decorative yellow-green plants. The room features subtle lighting and a neutral color palette.
Hunter Douglas is a multinational corporation, primarily working in the window coverings industry. Todd Webster works in their Broomfield, CO, office as the CX Creative Manager in the Learning and

Just some of our customers who are transforming their businesses with Alchemer

CNN logo - an Alchemer Survey Software Customer
FedEx Logo
Alaska Airlines Logo - An Alchemer Customer
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ebay logo - An Alchemer Customer
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