Resource Library

Bundles of U.S. dollar bills neatly arranged in rows against an orange background, each secured with a rubber band, creating a pattern. Shadows cast by the bundles add depth to the scene.
In a world where every tech company promises to be innovative, your competitive edge isn't hiding in your code—it's embedded in your customer experience. While features can be replicated and
Screenshot on a desktop screen of Alchemer's "Mastering Customer Centricity in Financial Services" Checklist. The title is in a bright yellow with the Alchemer logo in the top left. Below begins the intro text of the checklist.
In today’s fast-paced financial services landscape, customers aren’t just hoping for personalized, seamless experiences—they’re demanding them. This checklist empowers financial institutions and similar businesses to excel in customer centricity by
Cover of the 2022 Mobile Customer Engagement Benchmark Report by Apptentive (Now Alchemer), featuring a dark blue background with flowing purple and blue wave patterns.
Customers interacting with mobile channels respond more, churn less, and provide valuable leading indicators of shifting sentiment. But our analysis isn't limited to defining the current state of mobile engagement.
An Alchemer Web flyer highlighting platform features like targeted feedback and website optimization. It includes logos of associated brands such as JetBlue, eBay, and FedEx, and offers a call to action for improving digital experiences.
Using Alchemer Web, product managers, marketers, and website owners can identify the features customers want, understand what is not working, and increase adoption and conversions – all without disrupting their
Flyer for Alchemer Workflow Platform highlighting survey features and integrations. Includes logos of companies like JetBlue and FedEx, and showcases survey creation on a computer. Header is orange, text outlines key platform benefits.
With Alchemer Workflow Initiators, you can listen to events from your third-party enterprise software such as Salesforce, Salesforce Marketing Cloud, Salesforce Service Cloud, Zendesk, and others – to automatically initiate
A brochure for Alchemer Mobile, a platform for mobile in-app feedback. It discusses features like UX research, data collection, and churn reduction. Includes logos of companies like JetBlue, CNN, and eBay. A man and woman work on computers in the background.
Alchemer Mobile puts product managers, marketing, UX researchers, and customer experience professionals in control of when and how they gather actionable feedback to improve customer acquisition, adoption, and retention.
Promotional flyer for Alchemer Survey platform, highlighting its flexibility, ease of use, and capabilities. Includes logos of companies like JetBlue and CNN, with details on survey features and benefits for organizations.
Whether you need surveys for customer experience, marketing, market research, product management, employee experience, or operations you’ll find the features you need in Alchemer Survey.
Cover of the 2023 Mobile Customer Engagement Benchmark Report by Alchemer. The design features a large orange letter A on a dark gray background with smaller A patterns.
The 2023 Mobile Customer Engagement Benchmark Report was created for companies seeking to understand how their customer feedback and engagement metrics stack up against their marketplace.

Just some of our customers who are transforming their businesses with Alchemer

CNN logo - an Alchemer Survey Software Customer
FedEx Logo
Alaska Airlines Logo - An Alchemer Customer
Fanduel Logo
Dish Logo
Verizon Logo
ebay logo - An Alchemer Customer
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