Learn how international cybersecurity company Malwarebytes selected a CX platform and delivered the ROI they needed in this short webinar. Malwarebytes needed an enterprise feedback platform that was fast, flexible,
Using Alchemer Web, product managers, marketers, and website owners can identify the features customers want, understand what is not working, and increase adoption and conversions – all without disrupting their
With Alchemer Workflow Initiators, you can listen to events from your third-party enterprise software such as Salesforce, Salesforce Marketing Cloud, Salesforce Service Cloud, Zendesk, and others – to automatically initiate
Whether you need surveys for customer experience, marketing, market research, product management, employee experience, or operations you’ll find the features you need in Alchemer Survey.
RetailMeNot, one of the US’s largest coupon and savings sites, has been an Alchemer Mobile (formerly Apptentive) customer since 2015. After using the full suite of Alchemer Mobile products in
Building on our Panels 101 webinar, this webinar takes a deeper dive into the details around panel fulfillment. Join Alchemer panels experts Wendy Wyss and Bret Kershner to learn everything
Customer-centric businesses are more profitable, but how does a business implement customer-centricity? How do you truly put the customer at the heart of every business decision? Alchemer thought leaders PR
Panels are a group of select audience members who take your survey. But how do you order a panel? And what kind of data will a panel return? Alchemer's Wendy
Join Alchemer Training Specialist Mike Cronley for a discussion all about what happens after you collect NPS feedback: What to do with it, how to route it to teams who
Training Specialist Mike Cronley walks through several common pitfalls when it comes to structuring an NPS survey, then shows how to solve for these same challenges. Learn how to structure
Hunter Douglas is a multinational corporation, primarily working in the window coverings industry. Todd Webster works in their Broomfield, CO, office as the CX Creative Manager in the Learning and
In 2022 Researchscape International grew by 31 percent and faced the conundrum of how to do more without hiring. “We leaned into automating more of our own processes,” explains Jeffrey
210 Analytics uses Alchemer to learn about the behaviors, motivators, and more for consumers of the food retail industry and more. As serious market researchers, 210 Analytics reaches out to
Cornerstone Research uses Alchemer to help radio stations know what’s hot and what’s not. Using a custom question type, Cornerstone helps researchers perform both auditorium and call-out research online, faster
The VIP Support Manager at Product Madness used to deal with an unwieldy Net Promoter® Score (NPS®) program that made anything more than a quarterly NPS survey impossible. “With Alchemer,
PCMag.com Features Editor, Eric Griffith brought the iconic PCMag Reader’s Choice Awards surveys in-house with Alchemer and saved more than $30,000 the first year.
Alchemer gave Tzachi Ben-Sasson, Head of Global Voice of the Customer at Amdocs, the flexibility to develop a VoC program that precisely fits how Amdocs conducts business. It’s definitely not
CEG Worldwide is the #1 coach for top financial advisors. Using Alchemer, Heather O’Donnell and her team created an assessment, advisor portal, and resource library that automated much of the
Close the Loop with Customers Free e-guide empowers you to respond to and resolve customer issues. Ready to take your CX and VoC Programs to the next level? Ready to
One of the larger petroleum and energy companies in the USA used Alchemer to collect feedback from systems at refineries across Louisiana and Texas and reduced their Total Recordable Incident
