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Two women in a modern office are collaborating at a wooden table with a laptop. One is seated, engaged with the screen, while the other stands, pointing at the display. The setting includes plants and stylish furniture.
  • Alchemer Mobile, Product Management
Overcome 14 Common Mobile Product Management Challenges
Image of a customer survey form with a red header. It asks, How likely are you to recommend? with a scale from 0 (not likely) to 10 (extremely likely). Below is a text box for explaining the chosen score. Background has blue and red dotted patterns.
  • Alchemer Mobile, Customer Experience, Loyalty & Retention, NPS & CSAT, Product Management
NPS Alone isn’t Enough. Here’s Why.
A smartphone displays a feedback survey pop-up with blurred text, showing options for No and Yes. Behind it, a screen shows a chart with a circular graph and star ratings.
  • Alchemer Mobile, Brand & Reputation Management, Customer Experience, Mobile Marketing, Product Management, Ratings & Reviews, Targeting & Remarketing
Mobile App Ratings Reflect Your Customer Relationships – Here’s How to Improve Them
Apptentive logo at the top left with text on the right saying, How to Manage Your Brands Reputation through Mobile Channels. Background features angular red and dark blue shapes at the bottom.
  • Alchemer Mobile, Brand & Reputation Management, Mobile Marketing
How to Manage Brand Reputation on Mobile Channels
  • 23 min
A person wearing a checkered shirt speaks into a microphone in front of a group of seated people at a long table. The setting appears to be an outdoor patio with string lights overhead. The audience is listening attentively.
  • Alchemer Mobile, Customer Experience, Product Management
The Best Product Management Quotes from Top Industry Leaders and Influencers
  • 4 min
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  • Alchemer Mobile, Customer Experience, Mobile Marketing, Product Management
Voice of the Customer Technology Buying: Turn Fear Into Power
Red icons on a white background show a flowchart with a person, organizational chart, documents with a profile, folders, and gears, indicating a process related to management or human resources. Dotted circular arrow surrounds the elements.
  • Alchemer Mobile, Customer Emotion & Sentiment, Customer Experience, Mobile Marketing, Product Management
How Customer Emotion Impacts Customer Sentiment
  • 6 min
A group of six people sit around a white table in a bright office, discussing information displayed on a computer monitor. Sticky notes cover the wall behind them, and a yellow laptop and notebooks are on the table.
  • Alchemer Mobile, Guest Post, Product Management
Top UI Design Tools for Creating Mockups and Prototyping
A smartphone screen displaying the DD Perks app with points and an offer for $1 off a dozen donuts. In the background, the exterior of a Dunkin Donuts store is visible.
  • Alchemer Mobile, Customer Experience, Loyalty & Retention, Mobile Marketing, Product Management
Strategies to Help Food and Drink Brands Improve Customer Engagement
Text on an overlapping layered background reads: “You can’t transform something you don’t understand. If you don’t know and understand what the current state of the customer experience is, how can you possibly design the desired future state?”—Annette Franz.
  • Alchemer Mobile, Customer Experience, Loyalty & Retention, Mobile Marketing, Product Management
The Best Customer Experience Quotes
Illustration of hands on a laptop surrounded by graphs, charts, a magnifying glass, and smartphones displaying apps. A chat bubble with a heart, and a pair of glasses are also visible on the blue background.
  • Alchemer Mobile, Mobile Marketing, Product Management, Ratings & Reviews
How to Improve App Ratings and Reviews
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A dashboard with sections Build, Style, Test, Share, Results, and Tools. It shows test project details, including estimated length of 11 minutes, fatigue score, and accessibility. Buttons offer options to generate test data and invite others.

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