Resource Library: Case Studies

A laptop screen displays a blurry image of two figures shaking hands, overlaid with a network of connected nodes. The background is abstract and futuristic, suggesting a theme of digital communication or collaboration.
One of the larger petroleum and energy companies in the USA used Alchemer to collect feedback from systems at refineries across Louisiana and Texas and reduced their Total Recordable Incident
A woman holding a smartphone is displayed on a laptop screen with a play button overlaid, indicating a video. She is wearing a white jacket, sitting outdoors with trees in the background.
Alkami, a leading cloud-based digital banking solutions provider for financial institutions in the U.S., implements Alchemer Mobile’s solution in the mobile apps of hundreds of clients like Advantis Credit Union
A laptop displaying an image of several trucks parked in a lot. The image has a warm, orange hue overlay, giving it a sunset-like effect. The trucks are partially visible, positioned in rows.
The Pilot Flying J product team set a goal to build more features that aligned with what was most important to their loyal customers. In order to connect with their
A laptop displaying a vivid image of lightning against a stormy, gradient turquoise and green sky. The screens crisp detail contrasts with the devices sleek, silver frame.
Over 12 million people rely on WeatherBug for accurate weather reporting to help plan their day. At this scale, achieving a consistently excellent mobile experience is no small feat. WeatherBug
A laptop is open, displaying an image of cheering sports fans in a stadium. The screen shows a crowd with arms raised, creating an energetic atmosphere. The image has a blue tint, highlighting the excitement of the event.
Acting on mobile customer sentiment data powered by Apptentive Fan Signals®, the FanDuel team was able to optimize one of their most important marketing programs to yield a robust 20%
A laptop screen showcases a tempting array of Dunkin Donuts in vibrant colors and delectable toppings, all overlaid with a pink gradient. A play button sits at the center, ready to unveil the mouthwatering delights of this video feast.
With Alchemer Mobile (formerly Apptentive), the Dunkin’ team is able to quickly create meaningful product changes, deploy important communication to customers, and consistently keep a pulse on customer sentiment.
A laptop displaying a paused video with a play button overlaying an image of a large house with a wraparound porch and multiple gables. The scene is tinted blue.
Learn more about how Principal Program Manager, Jessica Sheibach, used Alchemer Mobile (formerly Apptentive) to proactively gather customer feedback within their mobile experience and use that data to inform business
A laptop displaying abstract digital graphics with data charts and colorful swirling patterns. The overlay creates an impression of technology and data analysis. The keyboard and part of the wooden surface are also visible.
International cybersecurity company, Malwarebytes, needed a robust, but stable customer feedback platform that could be used across departments, and SurveyMonkey wasn’t cutting it.

Just some of our customers who are transforming their businesses with Alchemer

jetBlue Logo - An Alchemer Customer
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Alaska Airlines Logo - An Alchemer Customer
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ebay logo - An Alchemer Customer