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2025 Gartner^® Magic Quadrant^™ for Voice of the Customer Platforms

Finding the right vendor takes time and comparisons can be challenging.

Gartner recently released the 2025 Gartner® Magic Quadrant™ for Voice of the Customer Platforms, enabling buyers to better understand the software landscape, making it easier to stay up to date on new trends and technology in the VOC and customer experience space.

For the fourth consecutive time, Alchemer was recognized in the Gartner Magic Quadrant™ for Voice of the Customer Platforms. This year, Alchemer is the only vendor in the Challengers quadrant.

While many VoC platforms require extensive configuration and specialist knowledge, Alchemer delivers:

Implementation in days, not months
A platform anyone can use without technical expertise
Seamless connection to 400+ business systems you already use
AI-powered insights that reveal how customers really think and feel

Don’t take our word for it. Download the report today.

1: Source: Gartner, Magic QuadrantTM for Voice of the Customer Platforms, Deborah Alvord, Maria Marino,16 April 2025

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This graphic was published by Gartner, Inc. as part of a larger research document and should be evaluated in the context of the entire document. The Gartner document is available upon request from Alchemer.

Gartner does not endorse any vendor, product or service depicted in its research publications, and does not advise technology users to select only those vendors with the highest ratings or other designation. Gartner research publications consist of the opinions of Gartner’s research organization and should not be construed as statements of fact. Gartner disclaims all warranties, expressed or implied, with respect to this research, including any warranties of merchantability or fitness for a particular purpose.

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